Haley DeCarlo

Senior Travel Advisor 
Training and Development Manager
Boston, Massachusetts

Hi friends! I am a full-time travel advisor with the Travel Byrds and have been with the company for over 4 years. I LOVE my job and all the amazing clients I meet along the way. I have an immense love for travel and my passion shines through as I strive for strong client relationships. I have my BSBA in International Business & Marketing and I am always looking for ways to further my education and career. When I am not working, I am spending time with my husband & 3 kids. I love to travel, specifically to Europe, Italy being one of my favorite countries to visit. I have to explore a new beach every chance I can get. I love to hike and take in the views from the mountain tops. 

I am an expert in creating custom itineraries for clients who are looking for unique and exciting travel experiences. I meticulously design each trip to meet my client’s needs. I have created itineraries that include romantic trips to Europe, such as wine tastings in Tuscany and itineraries that include island hopping in Greece while watching the sunset over the Mediterranean from a private plunge pool.  I have crafted Adventurous trips such as hiking the volcanoes of Iceland, visiting the glaciers of Patagonia and partaking in incredible game drives through the Serengeti during The Great Migration.  Whether you want a relaxing getaway in an overwater bungalow in Bora Bora or Fiji, or a non-stop adventure in Japan on high-speed train catching the cherry blossoms, I will always strive to make your trip a dream come true. 
With my vast network and strong relationships with trusted tourism boards, partners and suppliers, I will ensure your trip is handled with professionalism and expertise from start to finish.  I look forward to working with you. 
Send me an email or submit the request form right from my page and let’s get started on your getaway!
My Education/Certifications: 
  • Inspired by Iceland Certification
  • Central and Northern Europe Specialist
  • Tourism Ireland Specialist
  • Belize and Costa Rica Specialist
  • Master in Japan Travel
  • Master of Hawaii Expert 
  • Ama waterways, Uniworld & Viking Cruise 
  • Expert in Aruba
 

Advisor Reviews

Sara Bennett-Wealer
Sara Bennett-Wealer
We loved working with Haley! She accommodated our budget, booked us some great tours and was very responsive while we were traveling. It was our first time using an agent for a trip, and I'm so glad we did.
Don Whiteside
Don Whiteside
Every detail of the trip was covered. There were no surprises. Our accommodations were first class. Haley, our agent, kept us informed before, during and after our trip.
Cary Woodruff
Cary Woodruff
Haley was an absolute joy to work with planning our trip to Spain earlier this Spring. She kept me focused, had great excursion suggestions, coordinated ALL the details and was super responsive answering ALL my questions! I can’t wait to work with Haley again for our next big adventure!!
Joseph Luman
Joseph Luman
We used Haley at the Travel Byrds to book a trip to Las Vegas. Everything went flawlessly. It was great not to have to worry about anything before and during the trip. I would highly recommend using The Travel Byrds.
Katie Culic
Katie Culic
Another unforgettable vacation with the Travel Byrds and our agent Haley DeCarlo. She is a saint and never shied away from planning an overseas vacation for 4 adult couples. I’m so grateful for the work she did to ensure we had a successful vacation and she got excited when we shared photos throughout the week! Thanks to Haley and the Travel Byrds!
Betsy Homan
Betsy Homan
I’d like to give a shout out to Haley DeCarlo for helping us plan such a wonderful trip to Seattle as well as Victoria Canada. I would highly recommend working with Haley and the Travel Byrds for a very memorable experience that takes the stress out of having to plan everything yourself. Thanks again!
Ennis Geraghty
Ennis Geraghty
Our trip was excellent. Decent weather, saw all our relatives but the best thing about our trip were the flights Haley DeCarlo set us up with!! We are at the age (76, 75) where flying has become a tremendous pain in the butt but Haley's setup changed everything for us. Thank you!!
Riley Sember
Riley Sember
From start to finish, Haley was amazing to work with. She planned an unforgettable trip to Greece and incorporated as little or as much as we wanted planned ahead of time. Now that we are home, we are already planning our second trip with her! If you have any travel needs, she’s the one to go to!
Heidi Beckman
Heidi Beckman
I will continue with my great list of things to do with Haley’s assistance . Costa Rica was a dream, thanks to her!
Jim D
Jim D
Haley was great and walked us through everything. Planned on super short notice and she made sure it was amazing. Brought a baby to Italy and she made it easy. Ask for her!
 Scott Zimmerman
Scott Zimmerman
Our recent 18-day trip to Iceland, organized by Haley, was fantastic. Planning a trip for over 20 people is no small feat, but Haley made it seem easy. From the start, she was attentive, responsive, and well-informed about every detail of Iceland. The itinerary was well thought out, and everything went smoothly. Traveling with such a large group can be challenging, but Haley handled it flawlessly.
Michelle Dugan
Michelle Dugan
My daughter and I wanted a mother/daughter trip to Tuscany. Haley DeCarlo put together a terrific itinerary. So many details were smoothed out beforehand and our trip was very unique. We will definitely use her services for future trips
Jamey Reddicks
Jamey Reddicks
Recently worked with Haley on a trip for my family of 6 to Newcastle, England in November 2024. She was fantastic to work with and took all the planning stress off my shoulders!
Renee Leblanc
Renee Leblanc
Haley did a fabulous job setting up our trip to Sicily, Italy. She is very thorough with details and checked on us throughout our trip to make sure everything was going well and if we needed anything! The accommodations were great, each place was set up in an area that was central to everything we needed. Thank you Haley! We will definitely use you again for our future trips.
Cherylann Wheeler
Cherylann Wheeler
Thank you Haley for putting together our Italy trip. Mapping out the must see adventures along the way.
Austin Griffiths
Austin Griffiths
Our recent European Honeymoon, organized by Haley, was absolutely incredible! My wife and I had no idea where to begin when we first started, but Haley did a fantastic job planning while being transparent with every step. Our itinerary was perfect, we visited six countries and enjoyed an awesome 7-day River Cruise. For the trip, Haley made sure we had a handful of excursions, while also making sure we had enough free time to roam and explore the cities we were in. The app they provide was a lifesaver, keeping all your tickets and reservations in one spot for quick/easy access. Without Haley's expert guidance, we wouldn't have had the unbelievable honeymoon we experienced. It was a truly once-in-a-lifetime trip and one we'll never forget. Thank you, Travel Byrds!
Debra Laprade
Debra Laprade
Haley was always pleasant and very knowledgeable about the resort we chose, ground transportation, cancellation insurance, etc. We had constant updates up to the day we left so we were well prepared for our trip. It was nice having peace of mind knowing someone was making sure we were all set for our trip.
J W
J W
Haley planned and organized the Bora Bora Honeymoon trip of our dreams! She picked the perfect resort for us within our budget for the length of time we wanted to stay. We didn’t have to worry about anything and everything went as smooth as can be! Many new favorite memories have been made on this trip! Thank you Haley!!
Sarah Gleick
Sarah Gleick
Haley was awesome. She catered my solo trip to exactly what I wanted, and it was one of the best experiences of my life. Could not recommend her enough.
Colin Ethier
Colin Ethier
Thank you, Haley for helping to plan the perfect Anniversary trip. Throughout the entire process, Haley was extremely responsive and very easy to work with. She was always on top of important communications, shared helpful details leading up to our trip, and stayed in contact during our stay. Appreciate all that you did to make the experience memorable!
Kevin Roberts
Kevin Roberts
Recently got back from my honeymoon across Argentina with the amazing help of Haley from The Travel Byrds. The entire experience of Haley assisting with planning and coordinating everything was great. It was my first time using a travel agent and I couldn't have been more pleased with Haley's knowledge, follow-up, and organization of the entire trip. She coordinated all the logistics, hotels, private transportation, tours, and had great recommendations for additional activities and places to see. Was so nice having her be our support even while in Argentina as she assisted in booking an additional private driver for one of the days. Couldn't have asked for a better trip and the most delightful way to kick off our marriage.
Jennifer Earhart
Jennifer Earhart
10/10! We have loved working with Haley at Travel Byrds. She planned our 14 day honeymoon to Italy and Greece and it was absolutely epic! She is so reasonable, creative, fun to work with and ready to book a trip you will never forget! Haley also planned a senior trip for my daughter and me to Puerto Rico and we had a blast! When the weather didn't cooperate with a catamaran experience we had booked, Haley was just a text away and readily helped us get a refund. Haley will not only plan the trip of your dreams but she will be there to help you through any unexpected events. You can't put a price on that kind of peace of mind!
Ennis Geraghty
Ennis Geraghty
Once again, Haley DeCarlo set Sue and I up beautifully for our vacation flights. It's not easy to get decent flights from Bozeman, Montana to Albany, New York but somehow Haley is able to schedule decent departure times with minimal layovers, in addition to arranging wheelchair pickup. Everything went smoothly, which is very important for folks like us who are of, shall we say, the elderly persuasion! We are multiple repeat clients of Haley!
Elizabeth Cotter
Elizabeth Cotter
Haley helped us plan a girls’ trip to St Croix and it was perfect! We stayed at the all inclusive adults only Oceans at Divi Carina Bay. The place was gorgeous, clean and every rm has an ocean view! The food and drink were unlimited and we had nightly entertainment at the resort! When we got back here there was an error on the bill and Haley handled it for us with no effort from us! Cant wait for our cruise in April where Haley has already answered countless questions where we are first timers! Thank you!!
Joseph Martini
Joseph Martini
Haley and her team are tremendous. They take the worry and stress out of travel so that you can have an awesome and enjoyable trip. Highly recommend them.
Lea Dayton
Lea Dayton
This is the second time we have worked with Hailey to book a vacation and we recommend her to everyone! She came up with a number of options that fit our desired plans and then took care of all the logistics! We had some concerns about weather and our return flight and she was immediately responsive and we had a plan. I feel so much more comfortable traveling knowing we have such a responsive and knowledgeable travel agent if we ever need anything!
Jamey Reddicks
Jamey Reddicks
We used Haley at Travel Byrds for a family trip for 6 people to England - she was amazing and handled all the details perfectly. Highly recommend!
Al Perkins
Al Perkins
Haley plans a family vacation for us every two years. She makes it happen every time.
Debra Laprade
Debra Laprade
We’re so glad that we found Haley for our Travel Agent. We recommend her to anyone we know who is traveling. Efficient, knowledgeable and always helpful. Always right on top of her game.
Jamie Dore
Jamie Dore
Haley DeCarlo from Travel Byrds is incredibly dedicated to providing you with the dream vacation that exceeds your expectations. Not only does she work tirelessly to curate the most luxurious accommodations, exciting activities if that is what you want, incredible tours and one of a kind dining experiences, but she will ensure that she is able to work within your budget. If you are unsure of what you might want to do, or even where you might want to go, she has done hundreds of hours of research and can help you choose exactly the right trip for you. You can tell she is passionate about travel and gets very excited to plan your trip! She is accessible for questions or should an issue arise so you never have to worry or waste time on the small things, she has you covered! Thank you so much Haley for the work you do! Jamie
Keira Savard
Keira Savard
We reached out to Haley DeCarlo about booking a trip to Brasil and it was a very quick and easy process. I am definitely looking forward to booking my next trip with her. 10/10!
Ashley Gamarra
Ashley Gamarra
Haley DeCarlo is fantastic! She helped us book a trip to Portugal last month and it has been an amazing process and will be reaching out to book our next trip with her very soon!
Martha Jost
Martha Jost
Haley DeCarlo has been a pure joy to work with! We cannot wait for our upcoming trip!
Cirilo Martinez III
Cirilo Martinez III
Haley planned the perfect honeymoon for us in Maui! From zip-lining through the stunning West Maui Mountains and visiting the breathtaking black sand beach at Honokalani in Waianapanapa State Park to a helicopter ride and an unforgettable luau, every moment was incredible. The Road to Hana was a highlight, taking us through a musical bamboo forest to an incredible waterfall—just as the rain poured down on us, adding to the magic. Haley made everything seamless and unforgettable. Highly recommend her!
Amy Keough
Amy Keough
We have worked with Haley on 3 different trips, the most recent was a Christmas trip we took to Belgium and Amsterdam. She helped us from start to finish with flights, trains, hotels, restaurants, excursions, travel complications from flight delays to helping put a claim in our travel insurance for said delays. Haley always listens to our needs in terms of budget, interests and any changes we have made, especially the complicated last minute ones!! We have loved Haley’s expertise and suggestions and will absolutely continue to use her travel services and recommend her to friends!!
Gina Casamenti
Gina Casamenti
Thank you so much, Haley, for an unforgettable trip with my daughters. You created exactly the experience I was hoping for, with plenty of added bonuses that I would have never thought of.
Brittney Martinez
Brittney Martinez
We have worked with Haley DeCarlo over the past year to discuss several trips and she was very pleasant and knowledgeable. She gave us very detailed information and was able to explain the best options for our families needs. She took her time, we never felt rushed or pressured. We will definitely work with her for any future trips!
Matthew E Perkins
Matthew E Perkins
Haley is amazing. She helped us out with a family trip. Best vacation ever
Taryn Hearn
Taryn Hearn
Haley was fantastic! From the beginning, she guided us with exactly what we needed to figure out where we wanted to go when we wanted to go and what would happen along the way. We had an amazing family vacation!
Lauren H
Lauren H
Haley has once again helped me to plan the trip of a lifetime to Japan. She was responsive throughout the entire process, and helped us stay within our budget without compromising on what we wanted to do. I can’t recommend Haley enough. Thank you!
Elizabeth Horstman
Elizabeth Horstman
Haley at Travel Byrds worked hard to accommodate our large family river cruise. Flights were well-planned and all paperwork was in order.
Justin DeCarlo
Justin DeCarlo
Got to experience Italy planned by Haley. I felt like a king from start to finish. From private wine tastings in Tuscany, to driving a Lamborghini in Motor Valley, to exploring Rome by a private Ape Calessino, my trip was truly a dream come true.
Valerie Garcia
Valerie Garcia
Haley helped me plan the most delightful 2 weeks in Amsterdam and Belgium. The hotels, day trips, and activities were perfect. She even assisted with a last-minute emergency hotel situation during a national holiday, which saved me serious stress. I usually do all the planning, but it was a dream to just show up and enjoy, knowing all my tickets were already in place.
Rose Holden
Rose Holden
We had Haley plan our vacation to Spain, we visited Barcelona, Valencia and Madrid. She made suggestions to restaurants that we dined at and were delicious, plus suggested some tours that we booked. Our favorites were Santa Maria de Montserrat, with wine tasting afterwards and the paella cooking class. All of our hotels were perfectly located so we were able to walk around and check out some landmarks. I refer all of our family and friends to Haley! We won’t book another vacation without using her services. We highly recommend her.
Monica Dempsey
Monica Dempsey
I've had the chance to work with Haley twice now, first traveling with a group of 4 and this time with a group of 24! I've been so happy with how attentive and available she is. She took time to make sure we got what we wanted out of the trip, and took care of the little details. I've been so happy with the companies she's booked us with and absolutely trust her recommendations! I definitely recommend working with Haley- she'll take care of you whether you know exactly what you want on your trip or just have a vibe in mind 🏝️
Nancy Nance
Nancy Nance
Haley is working on several trips for us this year she is very detailed and specific to our needs she is the best💜
Jayda Lynn
Jayda Lynn
If you are looking for top notch service, call Haley! She is truly a gem. She has planned several trips for me and I wouldn’t travel another way.
M Robinson
M Robinson
In today's world most people book all their own travel and we normally do but when planning an out of country trip we wanted a professional to handle everything. Let me just say, Haley is the most thorough and attentive agent! We love her! Also having an app that gives every detail for all the trip was exactly what we needed. Our trip was perfect because of everything she handled for us. Even when we had a slight issue with timing of one of our booked excursions, she was able to get everything resolved quickly and easily. We will definitely use The Travel Byrds again, specifically Haley since she took such great care of us!

Schedule Your Consultation with Haley. Please fill out the form.

Scroll to Top